0
Skip to Content
K+L Storytellers
K+L Storytellers
What We Do
Story Examples
CEO Book Sessions
Who We Work With
Origin Story
Cofounders
Why Story Design?
Agencies
La Storia Blog
Work With Us
K+L Storytellers
K+L Storytellers
What We Do
Story Examples
CEO Book Sessions
Who We Work With
Origin Story
Cofounders
Why Story Design?
Agencies
La Storia Blog
Work With Us
Folder: Story Design
Back
What We Do
Story Examples
CEO Book Sessions
Who We Work With
Folder: Meet K+L
Back
Origin Story
Cofounders
Why Story Design?
Agencies
La Storia Blog
Work With Us
Is Your Customer Service Memorable?
customer service Roderick Kelly 4/12/18 customer service Roderick Kelly 4/12/18

Is Your Customer Service Memorable?

Read More

In Their Words

“Kelly and I reviewed the doc in detail yesterday, and our consensus view is that your deliverable was outstanding.  We will immediately begin applying your messaging and utilizing the various content.”

— Jon Matuzak President, eATLAS, an adventure app

“Who do you trust with your story? After taking three different courses over two years titled things like “How to be an author” or “Storytelling; You’ve got a book in you” I persevered through and completed my first manuscript. Now what? Enter ... the content editor. The person who is going to take a scalpel to your art and make it better, while hopefully not destroying your ego in the process. Vulnerability and a thick skin required. I had a list from one of the classes, and researched each one, trying to find someone who I believed would “get me.” A writer themself who wrote in a way that said ‘I’m accomplished, honest, and have a sense of humor to go along with it.’

Michele is the consummate professional, who not only offered suggestions to make my work better, but made me a better writer. She is honest and fair in her evaluations. Her sense of humor and positive attitude shine through making what could be a painful process for an aspiring published author become an experience of learning and growth, all because of the talented guide that Michele is. She is timely and efficient as well. What a gift it was to work with her.”

— Laura Magu, Author

“Thanks for that wonderful piece for The Source, friends. It’s fantastic. Appreciate your hard work on it.”

— Kathy Gilmore, MBA, CAE, President - Valley Industrial Association and Greater Chicago Advanced Manufacturing Partnership

“K+L has allowed our company to share its story through the experiences of its most important asset: our people. Month over month, it has carried our vision, purpose, success, and values and beliefs to our suppliers, clients, and industry thought leaders with a true voice of purpose. K+L has given us a piece of our marketing function that was missing . . . they gave us a deeper brand through real experiences wrapped around people living life.”

— David Gray, former CEO of a contract packager

“I wanted to express my sincere gratitude for your invaluable assistance in creating my brochure. Your expertise and guidance played a crucial role in shaping the content and design, and I couldn’t have done it without your support. Your willingness to share your knowledge and provide constructive feedback made the entire process smoother and more enjoyable. I truly appreciate the time and effort you ladies dedicated to helping me achieve my goals.”

— Jessica Medrano, President and CEO, RJ O'Neill

“The on-demand support K+L Storytellers provided helped us execute on marketing. It was a seamless exemplification of brand that created points of distinction, curiosity and attraction by highlighting our people and values.”

— Mark Miller, External Board of Directors Member

“The writing is extraordinary. It invites people in. Plus, Michele is a committed partner you will enjoy having as part of your team.”

— Laurie Swanson, Founder, CEO of InspiHER Tech and #1 Career Wayfinder Coach

“This document BLOWS ME AWAY!!! . . . What stands out so clearly in reviewing this document is the importance to the story arc and how it will help drive engagement and messaging of the brand. It creates the road map to follow in getting us to a destination.

Having this Story Sprint to use as our guide allows us to create a general marketing strategy that puts a unique educative focus to the audiences we need to engage with and associate relevant messaging to each of them.”

— Frankie Gray, founder of InteGRAYted Marketing

“Every SBDC client you have worked with has a brand that now goes beyond what they do, to incorporate who they are – and why the customer/prospect should care.”

— Harriet Parker, former Director of the Illinois Small Business Development Center at Waubonsee College


K+L Storytellers is a story design company. Our why: to give seriously scaling brands the freedom to be understood for who they are so they can change the world. We are award-winning journalists and published authors passionate about brand story and original content.

SHARE GREAT STORIES.

Create compellistories with this free CHECKLIST: 30 STORY IDEAS FOR BOLD, REBEL BRANDS.

We respect your privacy. We may occasionally send you an extra love e-note, but given our past track record, this probably won’t happen:)

Thank you for requesting the CHECKLIST: 30 STORY IDEAS FOR B2B INNOVATORS. It will arrive in your inbox shortly.

[[[[[[[[ WHY STORY? ]]]]]]]]